
Your virtual concierge desk.
Take your concierge team to a new level!
Dream it.
Imagine a world where pre-arrival coordination is effortless, free from endless emails and calls, and every team member is always in sync with travel agents. You want accuracy, efficiency, and a flawless guest experience, all while reducing the risk of miscommunication, mistakes, and liability concerns.
Build it.
ConciergeMASTER makes your dream a reality. Streamline pre-arrival coordination with a unified, real-time view for all team members, eliminating errors and miscommunication. Organize all guest details into clear topics, enhance collaboration with travel agents, and ensure every step is documented and legally confirmed, all to elevate the guest experience.
Gain full access to our distribution platform, including pricing details and terms. Register to explore how GLDS can maximize your revenue.

Important hard facts
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Hotels Committed to Guest Satisfaction: Perfect for any hotel that prioritizes exceptional guest experiences and personalized service.
Luxury Hotels Focused on Pre-Arrival Preparation: Essential for properties that understand the importance of preparing for a guest's stay even before their arrival.
Hotels Seeking to Enhance Guest Experiences: Ideal for hotels aiming to deliver seamless, memorable stays through meticulous planning and coordination.
Properties Offering High-Touch, Personalized Service: Beneficial for hotels that want to provide tailored services and experiences, meeting guests' unique preferences and expectations.
Hotels Looking to Strengthen Guest Loyalty: Suitable for properties focused on building lasting relationships with guests through attentive and thoughtful service from the moment a booking is made.
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Streamlined Pre-Arrival Coordination: Eliminate the need for back-and-forth communication via email or phone, reducing the risk of miscommunication and errors.
Unified View for All Team Members: Provide a shared, real-time view of the current status of guest preparations, ensuring all team members and travel agents are on the same page.
Improved Accuracy and Efficiency: Minimize mistakes and misunderstandings by organizing all pre-arrival information into clearly defined topics accessible to the entire team.
Enhanced Guest Experience: Ensure every detail is meticulously planned and executed, enhancing the guest's experience from the moment they book their stay.
Clear Accountability and Legal Confirmation: Document all pre-arrival preparations in a legally confirmed manner, reducing internal disputes and liability concerns in case of claims.
Stronger Collaboration with Travel Agents: Foster better collaboration with travel agents by maintaining transparent and accurate communication, improving overall service quality.
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Direct Communication with the Responsible Agency: Reach the travel agency directly to begin planning the arrival and stay of your mutual guest in real-time.
Organize Services into Specific Topics: Open separate topics for each service, ensuring all communication related to a particular service is contained in its specific folder, eliminating the need to search through countless emails.
Streamline Document and File Sharing: Easily exchange brochures, pictures, invoices, and other necessary files directly within the platform, ensuring all information is centralized and accessible.
Send Secure Payment Links: Provide payment links directly to the travel agent, simplifying the payment process and ensuring secure transactions.
Propose and Confirm Services Officially: Officially propose services to the travel agent, with confirmations only being valid once the travel agent accepts them at the offered price, ensuring clear agreements and minimizing misunderstandings.
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To use the InspirationNOW module to enchange your presence to your partners you need to be connected to our main Distribution Module.
You may APPLY here for connecting your property to the GLDS. Please be informed that a waiting list applies.